The queue and token app for iPhone and Android

The calm way to run a queue.

Give every customer a token, call them in order and show who is next. All on one phone, even with no internet.

Free for 200 tokens a month Works offline First token in under 60 seconds

The New token sheet: optional name and phone, people ahead and estimated wait, with the Issue token buttonThe New token sheet: optional name and phone, people ahead and estimated wait, with the Issue token button

Issue. One tap and the next number is ready.

Why Queuely

No crowd at the counter. No “who was first?” Every customer gets a number, sees how many are ahead and comes back when it is their turn.

  • Under 60 sFrom install to the first token, with no sign-up.
  • Works offlineYour phone keeps the queue. The internet is optional.
  • 200 freeTokens every month on the free plan, with no time limit.
  • Zero adsNot on your screen, not on your customer's ticket.
For every counter

If customers wait, Queuely helps.

From a one-person shop to the front desk of a clinic, lab or service centre.

  • Clinic

    Customers wait in comfort, not at the door.
  • Barber

    Walk-ins get a number and come back on time.
  • Bakery

    Fair turns at the morning rush.
  • Repair shop

    Drop-offs and pick-ups in one queue.
  • Pharmacy

    Call the next customer without raising your voice.
  • Phone shop

    Repairs and top-ups in fair order.
  • Lab

    Samples taken in fair order.
  • Optician

    Eye tests and pick-ups in one queue.
  • Salon

    Walk-ins wait their turn, not by the chair.
  • Service centre

    Every visitor called by number.
  • Parcel counter

    Pick-ups without the crush.
  • Vet

    Owners and pets wait in calm.
  • Any counter with a queue

    If customers stand in line, Queuely gives each one a token and calls them in turn.
    • Bank
    • Post office
    • Bookshop
    • Tailor
    • Car wash
    • Ticket desk
    • Help desk
    • Print shop
    • Government office
    • Courier
    • Driving school
    • and many more
Issue

A token in one tap.

The next number, ready.

Tap Issue token and each customer sees how many people are ahead and about how long the wait is.

  • Name and phone are optionalAsk for them, or skip them. Your rules.
  • People ahead and the waitShown before you hand over the token.
The New token sheet with optional name and phone, people ahead and estimated waitThe New token sheet with optional name and phone, people ahead and estimated wait
The issued token with Print, Share and DoneThe issued token with Print, Share and Done

A QR on every ticket.

Customers scan it to follow their turn live on their own phone, with no app to install.

Show it or share it.

Hold up the screen, or send the ticket to the customer's WhatsApp in two taps.

Call

Call next. Everyone knows.

One big button.

Call next brings the next customer up. The called token stays in front of you until you mark it served.

  • Take a breakShow when you are back on the TV and customers' phones.
  • Call anyone out of orderWhen it makes sense. The numbers never change.
Home with the Now serving card and the Call next buttonHome with the Now serving card and the Call next button

Undo, not "Are you sure?"

No pop-ups for the things you do all day. Every counter action can be undone for 5 seconds.

Recall, hold or no-show.

Bring a customer back, park them for later or move on. Served is one clear tap.

Queue

The whole line, at a glance.

Who is where.

See who is waiting, who is on hold and who did not show up, in one list with a Call button on every customer.

  • Reorder when you need toMove a customer up for a good reason.
  • On hold, not lostPark a customer and call them back when ready.
The Queue list with Search, Reorder and a Call button on each customerThe Queue list with Search, Reorder and a Call button on each customer

Find anyone in seconds.

Search a long queue by name, phone or token number.

Numbers never change.

Tokens are unique every day, and a token you have handed out keeps its number, even when you reorder.

Display

One tap at the counter. Every screen in the room.

Show Now serving on a wall TV, a computer monitor, an iPad, an Android tablet or the phone itself. Call next, and every screen changes together.

Your counter phoneTap Call next
Wall screen or LCD TVIts web browser, paired by code
Computer monitorAny browser, Windows or Mac
iPadIn Safari, no app to install
Android tabletIn Chrome, no app to install
Or the phone itselfDisplay mode, on a TV by cable or cast, offline
  • Now serving in big amber numbers
  • The next tokens, with the wait
  • Your shop name, plus your logo and welcome line with Pro
  • Phone display keeps the screen awake
  1. 1 Open queuely.app/tv

    In the web browser of any smart TV, computer or tablet. Nothing to install.

    queuely.app/tv
  2. 2 Type the code from your phone

    It is under TV and display in the app. Each code lasts 10 minutes.

    482913
  3. 3 Call next

    Every paired screen shows the new number within a second or two, with the next tokens below.

    Call nextScreens updated

No internet? Use the phone itself.

Connect it to the TV with an HDMI or USB-C cable, or cast its screen. The display runs from the phone, fully offline.

With your shop's name.

With Pro, your logo on top and a welcome line running along the bottom of the screen.

The TV page needs internet on the phone and on the screen. Phone display works with no internet at all. The screens on this page are illustrations.

Customers

They wait anywhere. Not in your doorway.

Scan, take a token, wait anywhere.

Put a QR poster on the counter. Customers follow their turn in the phone's browser, with no app to install.

  • A4 poster, table stand or stickerMade in the app with your shop's name.
The Front desk QR screen with the A4 poster preview: Scan to get your tokenThe Front desk QR screen with the A4 poster preview: Scan to get your token

"I'm on my way."

Customers tell you they are coming back, or leave the queue, and you see it at the counter.

Internet for these parts only.

QR join, the customer's page and the TV page need a connection. Your counter keeps working when it drops.

The customer's page is an illustration. The app screens are real captures.

Rules

Set it once. It runs the day.

Your hours, your limits.

Open and close on a schedule, stop new tokens before closing and cap the day if you need to.

  • Numbers restart dailyAnd a daily limit if you only serve so many.
Queue rules: ask for name and phone, print automatically, join by QR, restart numbers daily, open and close automaticallyQueue rules: ask for name and phone, print automatically, join by QR, restart numbers daily, open and close automatically
Wait-time estimates: learn from each day or use a fixed timeWait-time estimates: learn from each day or use a fixed time

Opens and closes on its own.

Including hours that run past midnight. All times in 12-hour format.

Learns your pace.

Wait times come from your last 10 customers, or a fixed time you set, and always show as "about".

And more

Small details. A calmer counter.

Everything a busy counter needs, built into one app and free for one phone.

  • Works with no internet

    Every action is saved on the phone first, so closing the app loses nothing.

  • Take a break

    Show when you are back on the TV and customers' phones.

  • 9 colour themes

    In light and dark, to match your shop.

  • English and more languages

    Right-to-left layouts too, with token numbers in clear Western digits.

  • History and reports

    See who was served each day. A dash until there is real data.

  • Back up, move phones

    Keep a safe copy online, or export a file to a new phone.

  • Your brand on every screenPRO

    Your logo on the ticket, the poster, the TV and the customer's page.

  • No ads, no ad tracking

    Customer name and phone are optional, and they stay with your shop.

Queuely Pro

Make every screen look like your business.

Your logo on the ticket, the TV and the customer's phone. No monthly limit, and no Queuely line on anything your customers see.

  • No monthly limitBusy month? Keep issuing tokens. Nothing pauses.
  • Your logo everywhereOn printed tickets, the poster, the TV and the customer's page.
  • A branded TVYour logo on top and your own welcome line along the bottom.
  • Longer history and reportsLook further back than the last 30 days.
  • Only your nameNo "powered by queuely.app" line on tickets and pages.
  • Bought through your storeMonthly, yearly or once for life, in the App Store or Google Play.
Pricing

Free to start. Simple to grow.

Start free with everything you need to run the counter. Go Pro to put your brand on every screen and serve without a limit.

Free

No ads

200tokens a month

Everything you need to run your counter.

  • Issue, call and serve, with backup and moving phones
  • Your shop name on tickets and screens
  • Phone display, TV, QR join and the customer page
  • History and reports for the last 30 days
  • A small "powered by queuely.app" line on tickets

We let you know at 160 tokens. At 200, new tokens pause until the 1st of the month; calling customers already waiting keeps working.

Pro

Monthly, yearly or lifetime

No monthly limit

For businesses that want every detail to be their own.

  • Everything in Free, with no monthly limit
  • Your logo on tickets, the poster, the TV and customer pages
  • Your welcome line along the bottom of the TV
  • History and reports beyond 30 days
  • No "powered by" line on tickets and pages

Bought and restored through the App Store or Google Play. You see the price in your own currency in the app before you buy.

FAQ

Questions, answered.

Anything else? Write to us from Help and about in the app.

Do I need the internet?
No. Issuing, calling and serving all work in airplane mode, and the phone display works offline too. Joining by QR, the customer's status page, the TV page and online backup need a connection.
Do my customers need an app?
No. They get a ticket from you, or scan your QR poster and follow their turn in the phone's browser.
Can I show the queue on a TV?
Yes, on any screen with a web browser: a smart TV, a computer monitor, an iPad or an Android tablet. Open queuely.app/tv on it and type the code from your phone. With no internet, connect the phone itself to the TV with an HDMI or USB-C cable, or cast its screen.
Can I run more than one counter?
Queuely runs one counter from one phone. The TV, monitor or tablet you pair shows that counter.
Can I print tokens?
Tickets are made for small receipt printers, and printing is free. Finding a printer from inside the app is not available in this version, so for now you can show the token on screen or share it to the customer's phone.
What do I get for free?
Everything you need to run the counter: issuing, calling, the phone display and TV, QR join, backup, and history for the last 30 days, for 200 tokens a month with no ads. Tickets and screens show your shop name and a small "powered by queuely.app" line.
What does Pro add?
No monthly limit, your logo on tickets, the poster, the TV and customer pages, your own welcome line on the TV, and history and reports beyond 30 days. The "powered by" line goes away. Pro is monthly, yearly or a one-time lifetime purchase in the App Store or Google Play.
Do I need an account?
Not to start. You can issue your first token in under a minute. Sign in later if you want an online backup or to move to a new phone.
How do I get help?
Open Settings, then Help and about. It has short guides you can read offline, and Contact support to write to us. Our reply arrives in the app.
Which languages does it speak?
English and more languages, including full right-to-left layouts. Token numbers always use Western digits so everyone can read them.

Your first token in under a minute.

Free for 200 tokens a month. No ads, no account to start.